LEGAL DISCLAIMER

Last Updated: June 15, 2026

This Legal Disclaimer applies to the website, information, content, communications, and private assistance services provided under the name US Visa Desk.

By accessing the US Visa Desk website, communicating with us, or purchasing or using our services, you acknowledge and agree to the terms of this Legal Disclaimer.

1. Private Service Disclaimer

US Visa Desk is a private and independent visa and travel-document assistance service.

US Visa Desk provides administrative, informational, application preparation, document review, appointment-related assistance, interview preparation, and customer support services.

US Visa Desk is not a government agency.

2. No Government Affiliation

US Visa Desk is not affiliated with, endorsed by, sponsored by, authorized by, or connected with:

• The United States Government;
• The U.S. Department of State;
• Any U.S. Embassy or Consulate;
• U.S. Citizenship and Immigration Services (USCIS);
• U.S. Customs and Border Protection (CBP);
• Any other government department, authority, embassy, or consulate.

Any reference to a government authority is made solely for informational purposes and does not imply affiliation or endorsement.

3. Optional Private Assistance Service

Use of US Visa Desk services is voluntary.

Customers may obtain official information and, where permitted, complete relevant government application processes directly through official government websites and authorities without purchasing private assistance from US Visa Desk.

Our service fees are charged for private assistance and support.

4. No Legal Advice

Information provided through the US Visa Desk website, email communications, customer support, guides, checklists, application assistance, or interview preparation materials is intended for general informational and administrative assistance purposes.

US Visa Desk does not provide legal advice or legal representation.

Nothing provided by US Visa Desk creates an attorney-client relationship.

5. When Professional Legal Advice May Be Appropriate

Customers should consider consulting a qualified and appropriately licensed immigration attorney or other legal professional where their circumstances involve complex legal issues, including matters concerning:

• Immigration status;
• Inadmissibility;
• Deportation or removal proceedings;
• Criminal history;
• Immigration violations;
• Waivers;
• Appeals;
• Misrepresentation allegations;
• Other complex legal matters.

US Visa Desk does not act as a substitute for qualified legal representation.

6. No Guarantee of Visa Approval

US Visa Desk does not guarantee visa approval.

Purchasing an assistance service does not guarantee that:

• A visa will be issued;
• An application will be accepted;
• A travel authorization will be approved;
• An interview will result in approval;
• Administrative processing will be avoided;
• Additional documents will not be requested;
• Entry into the United States will be permitted.

Government authorities have exclusive authority over visa and immigration decisions.

7. No Influence Over Government Decisions

US Visa Desk cannot influence or control decisions made by government authorities.

We cannot:

• Approve a visa;
• Issue a visa;
• Reverse a visa refusal;
• Require a government authority to approve an application;
• Influence a consular officer;
• Guarantee entry at a border or port of entry;
• Waive government requirements;
• Obtain preferential treatment from government officials.

All government decisions remain solely within the authority of the relevant government agency.

8. Appointment Availability Disclaimer

Appointment availability is controlled by the relevant embassy, consulate, government authority, or authorized scheduling platform.

US Visa Desk does not own, create, or control appointment slots.

Appointment availability may change at any time without notice.

9. No Guarantee of a Specific Appointment Date

US Visa Desk does not guarantee a specific appointment date or timeframe.

Any appointment timeline displayed on the website or communicated to a customer is an estimate based on circumstances and availability observed at the relevant time.

An estimate should not be interpreted as a promise or guarantee.

10. Appointment Assistance

Where appointment assistance is included in a purchased service, US Visa Desk may assist customers in:

• Understanding the appointment process;
• Searching for available appointments;
• Identifying available appointment dates;
• Scheduling an available appointment where permitted;
• Rescheduling an appointment where permitted and included in the service.

Appointment assistance does not guarantee that a preferred or earlier appointment will become available.

11. Expedited and Emergency Appointment Requests

Where relevant, US Visa Desk may provide general administrative assistance concerning an expedited or emergency appointment request.

Approval or refusal of such a request is determined exclusively by the relevant government authority.

US Visa Desk cannot guarantee:

• Eligibility for expedited processing;
• Approval of an emergency request;
• Availability of an expedited appointment;
• Any specific decision or timeframe.

Customers must provide truthful information and genuine supporting documents.

12. Government Processing Times

Government processing times vary and may change without notice.

Processing times may be affected by factors including:

• Application volume;
• Embassy or consular staffing;
• Seasonal demand;
• Security checks;
• Background checks;
• Administrative processing;
• Government policy changes;
• Technical problems;
• Public emergencies;
• Other circumstances outside our control.

US Visa Desk does not guarantee government processing times.

13. Administrative Processing

A government authority may place an application into administrative processing or require additional review.

US Visa Desk cannot:

• Prevent administrative processing;
• Determine how long it will take;
• Require a government authority to complete it by a particular date;
• Guarantee the final outcome.

Customers should follow instructions provided by the relevant government authority.

14. Application Assistance Disclaimer

US Visa Desk may provide administrative assistance with application-related information.

Such assistance may include:

• Organizing customer-provided information;
• Helping customers understand application questions;
• Preparing application-related information;
• Identifying apparent missing information;
• Identifying apparent inconsistencies;
• Providing general process guidance.

The customer remains responsible for the truthfulness and accuracy of the information provided.

15. Customer Responsibility for Information

Customers are responsible for providing complete, accurate, truthful, and current information.

US Visa Desk is not responsible for consequences resulting from information that is:

• False;
• Fraudulent;
• Misleading;
• Incomplete;
• Inaccurate;
• Outdated;
• Materially inconsistent.

Customers should review application information carefully before submission where review is reasonably available.

16. Document Review Disclaimer

Where document review is included in a purchased service, US Visa Desk may review customer-provided materials for apparent issues within the scope of the service.

This may include identifying apparent:

• Errors;
• Omissions;
• Inconsistencies;
• Missing information;
• Formatting concerns.

Document review does not guarantee that a government authority will accept an application, consider it complete, or approve it.

17. Document Authenticity

Customers are solely responsible for the authenticity and legality of documents they provide.

US Visa Desk does not knowingly assist with:

• Fraudulent documents;
• Forged documents;
• False statements;
• Misrepresentation;
• Concealment of material facts;
• Unlawful activity.

US Visa Desk may refuse or terminate service where fraud or unlawful conduct is reasonably suspected.

18. Interview Preparation Disclaimer

Interview preparation services are designed to provide general information about interview procedures and help customers prepare to communicate truthfully and clearly.

US Visa Desk does not:

• Provide false answers;
• Create misleading stories;
• Encourage customers to hide material information;
• Coach customers to deceive government officials;
• Guarantee interview success;
• Guarantee visa approval.

Customers remain responsible for answering all official questions truthfully.

19. Travel Authorization Disclaimer

Where US Visa Desk provides assistance relating to a travel authorization process, approval remains exclusively within the authority of the relevant government system or agency.

US Visa Desk cannot guarantee:

• Travel authorization approval;
• Continued validity of an authorization;
• Permission to board transportation;
• Entry into the destination country.

A travel authorization does not necessarily guarantee admission at a border or port of entry.

20. Entry Into the United States

A valid visa or travel authorization does not necessarily guarantee entry into the United States.

Admission decisions may be made by authorized government officials at the port of entry.

US Visa Desk has no authority over border inspection or admission decisions.

21. Government Requirements May Change

Visa requirements, application forms, government fees, appointment procedures, eligibility rules, interview requirements, and other government policies may change without notice.

US Visa Desk makes reasonable efforts to provide useful information, but customers should consult relevant official government sources for authoritative and current requirements.

22. Website Information Disclaimer

Information published on the US Visa Desk website is provided for general informational purposes.

While reasonable efforts may be made to maintain useful and current information, we do not guarantee that every page will immediately reflect every government policy, procedural, fee, or system change.

Customers should verify critical official requirements through relevant government sources.

23. Service Description Disclaimer

The exact scope of assistance provided depends on the service or package purchased.

Customers should review the service description before payment.

Services not expressly included in the purchased package may require a separate purchase or agreement.

24. Service Fee Disclaimer

US Visa Desk charges private service fees for assistance services.

These fees compensate US Visa Desk for services that may include:

• Application assistance;
• Administrative support;
• Document review;
• Appointment-related assistance;
• Interview preparation;
• Customer support;
• Other services described during purchase.

Service fees should not be confused with government fees.

25. Government Fee Disclaimer

Unless expressly stated otherwise, US Visa Desk service fees are separate from government fees.

Government fees may include applicable visa application, consular, filing, or travel authorization charges.

Government fees are controlled by the relevant government authority and may change.

US Visa Desk does not control government refund decisions.

26. Refund Disclaimer

Refund eligibility for US Visa Desk service fees is governed by the US Visa Desk Refund Policy and applicable law.

A visa refusal, travel authorization refusal, administrative processing decision, request for additional documents, or refusal of entry does not automatically create a right to a refund for assistance services already performed.

Customers should review the Refund Policy before purchasing services.

27. Third-Party Service Fees

Certain services may involve independent third-party providers.

These may include:

• Payment processors;
• Courier services;
• Translation services;
• Medical examination providers;
• Document delivery services;
• Other independent providers.

US Visa Desk does not control independent third-party pricing, refund rules, or service performance.

28. Third-Party Websites

The US Visa Desk website may contain links to third-party websites.

These may include:

• Government websites;
• Embassy or consular websites;
• Appointment scheduling platforms;
• Payment services;
• Other external resources.

Links are provided for convenience or informational purposes.

US Visa Desk does not control third-party websites.

29. Third-Party System Availability

US Visa Desk is not responsible for problems caused by independent systems, including:

• Website outages;
• Scheduling platform failures;
• Payment processor outages;
• Government system maintenance;
• Technical errors;
• System delays;
• Policy changes;
• Security practices of third parties.

The availability and operation of third-party systems are outside our control.

30. Appointment Cancellation by Government Authorities

Government authorities, embassies, consulates, or authorized appointment platforms may cancel, postpone, or reschedule appointments.

US Visa Desk is not responsible for decisions made by those authorities.

Where included in the purchased service, US Visa Desk may provide reasonable administrative assistance regarding available next steps.

31. Missed Appointment Disclaimer

Customers are responsible for attending appointments at the correct:

• Date;
• Time;
• Location.

Customers are also responsible for bringing required documents and following official instructions.

US Visa Desk is not responsible for missed appointments resulting from customer actions, travel delays, late arrival, missing documents, or failure to follow official instructions.

32. Travel Arrangements

Customers should carefully consider visa and travel uncertainty before purchasing:

• Airline tickets;
• Hotel reservations;
• Tours;
• Event tickets;
• Other non-refundable travel arrangements.

US Visa Desk is not responsible for travel costs or losses caused by visa refusal, government delay, administrative processing, appointment changes, or entry refusal.

33. Customer Communication Responsibilities

Customers are responsible for providing accurate contact information and checking communications relating to their service.

US Visa Desk is not responsible for delays caused by a customer’s:

• Failure to respond;
• Failure to check email;
• Incorrect contact information;
• Failure to provide requested documents;
• Failure to complete required steps.

Customers should maintain access to the contact information provided during the service process.

34. Email Security

Email and other electronic communication methods may not always be completely secure.

Customers should avoid sending unnecessary highly sensitive information or complete payment card numbers through ordinary email.

US Visa Desk may use reasonable communication methods to provide service-related information and customer support.

35. Data and Privacy Disclaimer

Personal information is processed according to the US Visa Desk Privacy Policy.

Depending on the requested service, US Visa Desk may process information necessary for:

• Service delivery;
• Application preparation;
• Document review;
• Appointment assistance;
• Payment processing;
• Customer support;
• Security;
• Fraud prevention;
• Legal compliance.

Customers should review the Privacy Policy before providing personal information.

36. No Warranty of Uninterrupted Service

US Visa Desk aims to provide reliable website access and services but cannot guarantee that services will always be uninterrupted or error-free.

Temporary interruption may result from:

• Maintenance;
• Technical problems;
• Internet outages;
• Cybersecurity events;
• Third-party failures;
• Government system changes;
• Events beyond reasonable control.

37. Force Majeure and Events Beyond Control

US Visa Desk is not responsible for failure or delay caused by events beyond its reasonable control.

Such events may include:

• Natural disasters;
• War;
• Civil disturbances;
• Government actions;
• Public emergencies;
• Major internet outages;
• Cybersecurity incidents;
• Major system failures;
• Embassy closures;
• Other comparable circumstances beyond reasonable control.

38. Limitation of Responsibility

To the maximum extent permitted by applicable law, US Visa Desk is not responsible for losses arising solely from:

• Visa refusals;
• Travel authorization refusals;
• Government decisions;
• Entry refusals;
• Administrative processing;
• Government delays;
• Changes in government requirements;
• Appointment cancellations by authorities;
• Third-party system failures;
• Customer failure to attend an appointment;
• False or incomplete customer information.

Nothing in this Legal Disclaimer excludes or limits liability where exclusion or limitation is prohibited by applicable law.

39. Changes to This Legal Disclaimer

US Visa Desk may update this Legal Disclaimer from time to time to reflect changes in:

• Services;
• Website operations;
• Government processes;
• Technology;
• Operational practices;
• Applicable requirements.

The latest version will be published on the website with a revised “Last Updated” date.

40. Contact Us

For questions regarding this Legal Disclaimer, contact:

US Visa Desk
Email: usvisadesk1@gmail.com

US Visa Desk is a private and independent visa and travel-document assistance service. US Visa Desk is not affiliated with, endorsed by, sponsored by, or connected with the United States Government or any other government agency.